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Conclusion of (The Integrated Approach of the Successful Leader
Conclusion of (The Integrated Approach of the Successful Leader


The Directorate General of Consumer Protection in Al-Batinah North Governorate as represented by the Department of Administrative and Financial Affairs, has recently concluded (The Integrated Approach of the Successful Leader) program that was aimed at a number of the directorate employees for 3 days in the Green Oasis Hotel

 
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10/08/2018



Al-Buraimi: violation of the provision of a service lands a defendant behind bars with OMR 500 fine
Al-Buraimi: violation of the provision of a service lands a defendant behind bars with OMR 500 fine

The Primary Court in Al-Buraimi has recently convicted a defendant in the violation of the provision of an agreed service optimally, in 10 days jail time, OMR 500 fines and to OMR 3000 in civil right for the plaintiff.
 
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10/08/2018



New Consumer Protection Publication
New Consumer Protection Publication

A book entitled "Consumer Protection: Comparative Study in the Algerian Legislation and the Sultanate of Oman Legislation " was recently published by Nasser Saif Al Hosani, Ambassador of the Sultanate of Oman in the Republic of Algeria.

 
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09/27/2018



Awareness and inspection campaigns on school cafeterias in Khasab and Bakhra
Awareness and inspection campaigns on school cafeterias in Khasab and Bakhra


  The Consumer Protection Department recently launched an inspection and awareness campaign on school cafeterias, including all public and private schools in Khasab and Bakha, to raise awareness of food safety, the various health aspects of food, control food prices, health and safety of food and raise the level of health and food, as well as, enhancing the quality of the school meals for students, teachers and school employees and protect their health.


 
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09/27/2018



PACP detects a commercial establishment selling spare parts (scrap) as new with more than 30 establishments dealing with it in Oman
PACP detects a commercial establishment selling spare parts (scrap) as new with more than 30 establishments dealing w...

PACP in cooperation with the Public Prosecution and the ROP, was able to seize an establishment that re-manufacture used spare parts  and sell them as new to about 35 companies in the Oman.

 
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09/26/2018



Complaint resolved in an amicable settlement for rust in the vehicle
Complaint resolved in an amicable settlement for rust in the vehicle
The Consumer Protection Department in South Al-Sharqiyah South Governorate has recently been able to strike a an amicable between a consumer and a car dealer. This comes as a part PACP’s efforts to solve the complaints and reports by the consumers through all available measures.


 
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09/23/2018



Jail time and deportation of an expat from Oman for the sale of Chewing tobacco and banned cigarettes in a coffee shop
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The Court of First Instance in the Wilayat of Samail recently ruled in conviction of an expat from Asian nationality, for the violation of Consumer Protection Law as promulgated by Royal Decree No. 66/2014. The ruling was in favor of 3 months jail time, cancellation of authorization, and permanent deportation from the country, as well as, the disposal of the seized goods.

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09/20/2018



Suhar: improving services and dealing with complaints workshop
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The Directorate General of Consumer Protection in Al-Batinah North has recently organized improving services and dealing with complaints workshop. The workshop was presented by Dr. Qasim Muhammad Al-Mamari, Assistant Professor in Information Technology and Systems and Director of the Information Technology Program at the Faculty of Applied Sciences College, 23 Heads of departments, legal researchers, law enforcement officers, administrative affairs clerks, media personnel and awareness specialists participated.

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09/20/2018



News
CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman