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Due to a defect in the seat restraint control system Recall for a number of Jeep Cherokee vehicles (KL)
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The Public Authority for Consumer Protection, in cooperation with Dhofar Automotive Company, has launched a recall campaign for 14 Jeep Cherokee 2019 model based on the chassis numbers from (1C4PJMBX3KD286838) to (1C4PJMDXXKD276451).

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10/03/2019



“Preparing government leaders” training program for consumer protection in Al Dakhilyah
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The Department of Consumer Protection in Al Dakhilyah has recently organized a three-day training program entitled “Preparing Government Leaders (Future Leaders)” for the heads of departments and their assistants at the Consumer Protection Departments in Al Dakhilyah and Wusta Governorates to develop the participants' leadership capabilities and find future leaders who can assume the responsibilities and burdens of government work.

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10/02/2019



Targeting South Al Batinah Governorate for 3 months “Silent Deadly Tobacco” Campaign has been launched in Rustaq
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The Consumer Protection Department in Rustaq, in cooperation with the Directorate General of Education, has launched an awareness campaign “Silent Deadly Tobacco” targeting schools in some Wilayats in South Al Batinah Governorate, including Rustaq, Masnaa and Al 'Awabi, which will last three months from October to mid-December 2019.

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10/01/2019



In cooperation with Suhail Bahwan Automotive Group Recall for Renault Talisman- (LFD) and new Megane IV (LFF)
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The Public Authority for Consumer Protection in cooperation with Suhail Bahwan Automotive Group has launched a recall campaign for 3 Renault Talisman (LFD) model 2016 based on chassis numbers from (HC240976) to (HC240978). This recall comes because of a defect in the side airbags. Therefore, the company will replace the side airbags.

 
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10/01/2019



During September 2019 Recovering more than OMR 1,300 for consumers in Rustaq
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In September, the Department of Consumer Protection in Al-Batinah Governorate in Rustaq was able to make amicable settlements for a number of consumers and recover money estimated at OMR 1,375 as part of the efforts of the Department to resolve complaints and communications received by consumers by friendly means.

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09/30/2019



For the disconnection of front fuel tank strap and corrosion of chassis frame holder Recall for a number of Ram Pickup 1500 (DS) trucks
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The Public Authority for Consumer Protection in cooperation with Dhofar Automobiles Company has launched a recall campaign for 6 Ram Pickup 1500 (DS) 2012-2012 models based on chassis numbers (1D7RV1CT0AS223154), (1D7RV1CT2AS223155), (1D7RV1CT3AS223164), (1D7RV1CT7AS22731) and (1) And (1D7RV1CT9AS223184).

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09/30/2019



For breach of agreed service performance Judicial rulings against a labour recruitment office for the benefit of consumers
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The Court of First Instance in Ja'alan Bani Bu Ali has recently issued four court rulings against a labour recruitment office, which convicted the accused office owner with financial penalties totaling OMR (400) for violating Article 39, in accordance with Article 23 of the Consumer Protection Law....

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09/29/2019



The possibility of breaking the rear lifting cylinder anchor chain Recall for number of Toyota Forklifts Cars (FD50N8)
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The Public Authority for Consumer Protection, in cooperation with Saud Bahwan Automotive Group, has launched a recall campaign for 7 Toyota Forklifts (8FD50N) 2014-2017 models which were produced during the period from 22-04-2014 to 07-01-2017 based on the chassis numbers from (12108) to (10011).

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09/26/2019



News
CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman