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Represented by the Public Authority for Consumer Protection Oman celebrates World Consumer Day
Represented by the Public Authority for Consumer Protection Oman celebrates World Consumer Day
PACP chairman: The theme for this year confirms providing the latest digital service to consumers
Oman, represented by the PACP, along with the rest of the world, celebrates the World Consumer Day, coinciding 15 March of every year, under the theme “Consumer rights in the digital age”, which represents an annual occasion to celebrate and consolidate the activities of international consumer organizations to enhance the basic rights for all the consumers to demand observation of such rights and object against market exploitation.

 
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03/15/2017



In cooperation with Suhail Bahwan Autos Consumer Protection launches recall campaign for Infinity
In cooperation with Suhail Bahwan Autos Consumer Protection launches recall campaign for Infinity
Consumer Protection, in cooperation with Suhail Bahwan Autos, recently launched a campaign to recall 153 Infinity vehicles. Q50 model 2014 to 2016 were recalled based on chassis No: GM81308 to No: EM550064, and 57 Infinity QX60 2013 – 2016 model based on chassis No: GC519451 to No: FC501014. The campaign is scheduled to start on 12/3/2017.
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03/15/2017



‏Through amicable settlement ‏Consumer Protection Rustaq recover more than OMR 1,700 to consumers
 ‏Through amicable settlement ‏Consumer Protection Rustaq recover more than OMR 1,700 to consumers

‏Recently Consumer Protection Rustaq, Al Batinah South, managed to reach amicable settlements between two consumers and two companies, where it was agreed to recover more than OMR 1,700 to the consumers, as part of the Department's efforts in resolving the complaints and reports received from consumers.
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03/15/2017



‏With 52 articles
‏With 52 articles
‏•    The implementation of the executive bylaws for the consumer protection law shall start on Monday
‏    •    PACP Chairman: We’re living in a country of institutions and law and there is no one above the law

‏    •    The Supplier is obligated to notify the consumer upon discovering defect in services or goods and must publish that in two daily newspapers.
‏    •    Sales: The retail price before and after sales must be displayed for each item
‏    •    The bylaws stipulate when an item is considered invalid, counterfeited or fake

 
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03/13/2017



Consumer Protection: More than 5000 notifications in 2016 Topped by foodstuff sector
Consumer Protection: More than 5000 notifications in 2016 Topped by foodstuff sector
The report by the D. G. of Studies and Development, PACP, on the statistics indicators for 2016, indicated 5883 notifications in 2016.
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03/12/2017



In cooperation with Suhail Bahwan Auto Consumer Protection launches campaign to recall Maxima, Pathfinder and Navara
 In cooperation with Suhail Bahwan Auto Consumer Protection launches campaign to recall Maxima, Pathfinder and Navara
Consumer Protection, in cooperation with Suhail Bahwan Auto, recently launched a campaign to recall 3982 Maxima, Pathfinder and Navara vehicles, and the recall covered 87 Maxima A36 2016 – 2017 model based on chassis No: GC445196 to No: GC388684 because of the worning indicator of the ABS due to a problem in the brake processor, and the company will check and replace the ABS system for all the vehicles, if so required, according to Nissan service standards without charging the consumer with any expenses.
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03/09/2017



‏Adjudication against an expatriate for practicing pharmacist without license
‏Adjudication against an expatriate for practicing pharmacist without license
‏Primery Court, Mudheibi, recently issued a verdict against an expatriate for selling medicines not registered with the Ministry of Health and prejudice to the public morals, and for practicing unlicensed profession, and decided to impose a fine of OMR 1,000 and 6 months imprisonment, followed by permanent deportation and seizure and destruction of the confiscated goods.
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03/08/2017



To increase awareness amongst the new generations Consumer Protection Sur organizes an awareness programme on e-shopping
To increase awareness amongst the new generations Consumer Protection Sur organizes an awareness programme on e-shopping

Consumer Protection Sharqiya South recently organized an awareness programme for a number of schools in the governorate, to celebrate the Gulf Consumer Week. The programme aimed to increase awareness in consumer protection issues, and included lectures with the theme “e-shopping”.
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03/08/2017



News
CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman