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Al-Buraimi: violation of the provision of a service lands a defendant behind bars with OMR 500 fine

08/10/2018


The Primary Court in Al-Buraimi has recently convicted a defendant in the violation of the provision of an agreed service optimally, in 10 days jail time, OMR 500 fines and to OMR 3000 in civil right for the plaintiff.
 

 

The Consumer Protection Department received a complaint from a consumer stating that he previously contracted with an artificial stone factory to supply and install artificial stones for his house facade for an amount of OMR 9919. An agreement was made that OMR 3000 to be paid as down payment and the remainder of the amount shall be paid in installments. The consumer noticed that there are some defects in the stones, and they were installed randomly with difference in color and quality and what has been agreed on in addition to a difference in size.
 The in-charge employee was notified at the factory and an agreement was made to change the stones and fix the defects, yet the defects appeared once again. An agreement was made that the stones should be removed, and the paid amount refunded but the factory did not refund the consumer, therefore he lodged his complaint with the department.
After the completion of the complaint and the examination of the work by an expert who confirmed the defects as mentioned by the consumer, the department took the necessary measures and forwarded the case to the Public Prosecution which refereed it to the competent court which pronounced the aforementioned verdict. 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman