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Consumer Protection in Khasab organizes an awareness lecture in Musandam security sector

14/10/2019

The Consumer Protection Department in Khasab has recently carried out an awareness lecture in the Musandam security sector entitled “Explanation of Consumer Protection Law No. 66/2014 and its Executive Regulation No. 77/2017” as part of the security immunization program for the formation of the units of the Royal Omani Army, with the aim of introducing all those who are involved in Musandam security force, including officers and individuals to the law and its bylaw.

 

The lecture was presented by Mohammed bin Ali Alat Al-Dhouhuri, Director of the Department, through which he introduced the Authority, its objectives, the rights and duties of the consumer, the method of dealing when a defect was discovered or a defect in the commodity, and the steps to submit complaints to the Authority. He also addressed the work carried out by the department and the most important cases, seizures and complaints referred to the prosecution and those which was resolved by the department. He also provided a detailed explanation of the Consumer Protection Law promulgated by Royal Decree No. 66/2014 and reviewed examples of acts and practices contrary to the law, such as trading any commodity or providing any service before fulfilling all health and safety conditions, and the failure of the provider and advertiser to provide the consumer with correct information about the goods and service. At the end of the lecture, discussion was opened and questions were raised on consumer protection aspects.

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman