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Consumer in Dakhliya gets OMR 500 in compensation

12/01/2017

Consumer Protection in Al Dakhliya Governorate, within its efforts to amicably solve complaints and reports received through the social media, recently settled a complaint by consumer resulting in compensation amounting to OMR 500.

 

The consumer complained that he purchased ceramic tiles from a company in Samail, and after fixing the tiles he noticed difference in color between the pieces. The directorate implemented the standard procedures and arranged for an amicable settlement by which the company will compensate the consumer with OMR 500 against the color difference.

 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman