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For not committing to providing the service properly Imprisonment and fine against a defendant in Suhar

11/11/2019

The Primary Court in Suhar has recently convicted a defendant of a misdemeanor for failing to provide and ensure proper service. He was sentenced to six months' imprisonment and a fine of OMR 2,000 fine for the public right.

 

Regarding the facts of the judgment, a consumer has lodged a complaint to the Directorate General of Consumer Protection in Suhar against a commercial establishment, stating that he has agreed with an establishment to build a house in accordance with the specifications and conditions contained in the construction plan. A week after he received the house, several defects appeared in the house. He communicated with the owner of the establishment but he avoided fixing them, which led the Directorate to take inference procedures and refer the communication to the prosecution. The Public Prosecution decided to refer the accused to the competent court, which clarified that the provider committed the offense of non-commitment to provide the service properly, which is punishable by the text of Article 23 in terms of Article 39 of the Consumer Protection Law 66/2014. Article 23 states that “the provider shall provide the service to the consumer in an optimal manner and in accordance with the purpose for which the service was procured and shall guarantee the service provided for a time internal that is appropriate for the nature of the service" failing this, the provider shall refund the value of such service or the an amount compensating for any shortfall therein or in the perform the service again in the optimal manner as contemplated under the regulations.” The Court subsequently rendered the above-mentioned judgment.

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman