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For selling deceptive goods and unauthorized increase of prices Administrative penalties against a number of shops in Dakhliya


Consumer Protection Dakhliya recently imposed a fine of OMR 1,000 on a poultry company after establishing it was selling poultry after its expiry date, and manipulating its weights, in violation of the provisions of article 19 of the executive bylaws issued pursuant to the ministerial decision No: 77/2017.


The case started when a consumer reported that he purchased a box of chicken from a company active in marketing poultry and derivatives, and when he opened the box he found another type of chicken different from the trademark printed on the box, already expired and of different weights. Upon receiving the complaint Consumer Protection directorate implemented the required procedures and visited the company to verify the report, and while inspecting the stores they found 29 cartons already expired and packing was tempered with, in addition to mix-up in the weight between 800 grams and 1200 grams inside the same box, and the country of origin. Thus the stores were sealed and the law enforcement officers collected information from the employees and company managers, and accordingly imposed a fine of OMR 1,000 based on the provisions of article 19 of the executive bylaws of the consumer protection law, and the accused were taken into custody for further investigation, then the case file was referred to the public prosecution, which in turn forwarded it to the court concerned.
Another company active in ice cream marketing was fined for OMR 300 for increasing the price of its product, and a coffee shop was fined OMR 200 also for increasing the price of soft drinks without seeking approval from Consumer Protection, which is a violation of the provision of decision No: 12/2011, amended by the decision Mo: 388/2015.
Mr. Ali Abdullah Al Ibri, Consumer Protection Director, stated that the violations from some companies are monitored and discovered by the market inspection teams, and any complaint/report received by the directorate from the consumers, through the various media, are considered and scrutinized, and dealt with accordingly. Mr. Al Ibri stressed the importance of all the traders and providers to comply with the provisions of the law and its executive bylaws, and educate their employees and laborers and respect the legal principles to avoid legal and penal accountability.



 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman