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More than OMR 37,000 retrieved for the benefit of consumers in Al Seeb in April 2019


The Department of Consumer Protection in Al Seeb, represented by the Complaints Department, has managed to recover OMR 37,381.5 , for the benefit of a number of consumers during the month of April of 2019 through its efforts to solve the complaints submitted to it by consumers in a friendly manner.



Statistics indicate that the recovered amounts were distributed in a number of sectors, with the labor services sector at the top of the sectors with a total of OMR 219,855, followed by the contracting and building materials sector at about OMR 10,122 Omani. Then, the furniture and furnishings stores sector reached a total of OMR 1,750. In addition, OMR 1,535 were recovered in the vehicle repair workshops sector. In the textiles and clothing sector, OMR 1,162 were recovered and OMR 240 were recovered in the aluminum, blacksmith and carpentry workshops sector. As for the spare parts sector, OMR 223 were retrieved. In the tire sector, OMR 140 were recovered. In the telephones and their sector, OMR 86 were recovered and OMR 88 were recovered in other services sectors.
Ziad Al-Wehaibi, Director of the Department, said that these recoveries were the result of the efforts exerted by the Department in preserving the rights of consumers and resolving the complaints received in various sectors by various means available, pointing out that the Department is working hard to fulfill its mission in order to protect the rights of consumers according to the legal procedures in force in this regard.

‏Labor services
‏Contracting and building materials
‏Furniture and furnishings stores
‏Vehicle repair workshops
‏Clothing, textiles and services
‏Aluminum & Blacksmith & Carpentry Workshops
‏Spare parts
‏Other services
‏Phones and their services


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman