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Ibra: Dealing with accidents, fires and first aid methods training workshop
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The Consumer Protection Department in Al-Sharqiyah North Governorate has recently organized a training workshop on dealing with fires, accidents and first aid methods, in cooperation with Department of Civil Defense and Ambulance in Al-Sharqiyah North, In order to raise the level of knowledge of the management staff on dealing with cases of fire and first aid.

16/09/2018

Recovery of more than OMR 22,000 for consumers in Seeb
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The Consumer Protection Department in Seeb was able to recover more than OMR 22,000 for consumers in August 2018. These recovered amounts are a part of the exerted efforts by the department to solve the consumers complaints. 

16/09/2018

PACP Board commends PACP efforts and reviews MOUs projects during its second meeting in 2018
PACP Board commends PACP efforts and reviews MOUs projects during its second meeting in 2018

PACP Board of Directors held its second meeting this year chaired by H.E. Said Khamis Al- Kaabi and was attended by several board members.

A number of issues related to the PACP functions were discussed during the meeting...

13/09/2018

Recall of more than 5800 Jeep Grand Cherokee and Dodge Durango cars in cooperation with Dhofar Automotive
Recall of more than 5800 Jeep Grand Cherokee and Dodge Durango cars in cooperation with Dhofar Automotive

PACP, in cooperation with Dhofar Automotive launched a recall for 5829 Jeep Grand Cherokee WK 2014-2018 and Dodge Durango WD  2014- 2018 models with VINs 1C4RDHAG0GC400493 -1C4SDJGJ8JC323844.

13/09/2018

Mercedes Benz recall in cooperation with Zawawi Trading Company
Mercedes Benz recall in cooperation with Zawawi Trading Company

PACP launched a recall in cooperation with Zawawi Trading Company for 17 Mercedes-Benz GLE400 4MATIC (2018) cars with VINs WDC1660561B142240-WDC1660561B149176, as well as 2 Mercedes-Benz AMG GLE 43 4M Coupe with VINs WDC2923641A118500-WDC2923641A118631.

13/09/2018

Consumer refunded more than OMR 24,000
Consumer refunded more than OMR 24,000

PACP, as represented by the Complaints Department has recently been able to reach a settlement between a consumer and a car dealership to refund the value of a vehicle. This comes as a part of the department efforts to solve the complaints, and reports by the consumers amicably.

10/09/2018

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman