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For violating the consumer protection law Verdicts against two employees in Dakhliya

21/03/2017

The primery courts in Nizwa and Samael issued two verdicts against two violators of the consumer protection law, with conviction, fines and imprisonment with stay of execution.

 

The first case started when Consumer Protection Nizwa received a complaint from a consumer stating that he purchased ceramics from a company in Nizwa, and the goods to be delivered three days from the date of agreement. However, the company failed to deliver and procrastinated in delivering the quantity, resulting in delaying the work in his house, thus he complained. Accordingly, the officials took the necessary actions and an amicable settlement was reached between the parties, and it was agreed that the company will compensate the consumer with OMR 100 to be deducted from the price of the remaining balance and for the delay. However, the company failed to comply with the agreement. The file was then immediately referred to the public prosecution Nizwa, and after completing its procedures the file was forwarded to the court concerned which decided to convict the accused for failing to perform the agreed service on time with six month imprisonment, with stay of execution, and OMR 100 fine for the public right, and OMR 45 to the plaintiff plus legal expenses.
The second case started when a consumer complained against a company in Samael stating that he took his car for washing, and the washing caused damage to the seats, thus he complained to Consumer Protection Al-Dakhliya. After the required procedures and completing the file, the case was referred to the public prosecution in Samael, and from them to the court concerned which decided against the accused for not performing the service properly, and imposed a fine of OMR 100 with stay of execution, plus legal expenses.
PACP calls on all the traders and providers to comply with the provisions of the consumer protection law, and comply with the conditions of transparency and credibility, and refrain from misleading advertisements for goods and services.

 

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CONSUMER LINE

 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman