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Two judicial verdicts against two commercial establishments in Izki


The Primary Court of Izki has recently issued two judicial verdicts against businesses, which have been convicted and fined for breaching the Consumer Protection Law, No. 66/2014



The main facts of the first judgment started when the Consumer Protection Department of the Al Dakhiliyah Governorate received a complaint from a consumer. The consumer make an agreement with one of the commercial establishments in Izki to do the decoration works for his restaurant, but the establishment did not abide by the agreement and did not complete the work within the period specified. Therefore, the department took the necessary measures and questioned the owner of the establishment, who stated that the delay caused due to having other works which hindered the completion of the work within the period specified between the two parties. After the file was completed, it was referred to the Public Prosecution in Izki, which in turn initiated the investigation and referred it to the competent court. The Primary Court declared the defendant guilty of the offense of non-compliance with the provision of service to the consumer in the proper manner, under the provisions of Article (23) of the law and not completing the service during the specified period and fined him of OMR 500.


While the second sentence is summarized in the receipt of a complaint by a consumer who purchased an air conditioner from an establishment in Izki. After two months, he noted that it has a fault in the cooling, so he informed the establishment from which he bought it but the problem remained. He then informed the warrantee agent, which attributed the problem to the poor installation by the establishment that sold


the device and not the warrantee company. Therefore, the consumer lodged a complaint against the establishment.


The court took the necessary action and referred the case to the Public Prosecution in Izki, which in turn proceeded to investigate it and referred it to the competent court. The Primary Court in Izki ruled that the defendant was convicted of the breach of his obligation to perform the agreed service and sentenced him to suspended ten days' imprisonment and a fine of OMR 100 


 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law

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Sultanate of Oman