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Vehicle replaced for a consumer

12/08/2014

A primary court at Nizwa issued a judicial ruling against a defendant for breaking The Law of Consumer Protection, issued by the Royal Decree No81/2002. 

 

A consumer submitted a complaint to the Public Authority for Consumer Protection (PACP) at Al Dakheliyah saying that he bought a car for an auto agency; and after two days following the purchasing, a set of defects have been detected by the user; among which are a deviation, lack of stability and air leaking.
 The auto agency was reluctant to address the defects, so PACP at Al Dakheliayh filled a case and collected information to referred the case to the Public Prosecution which resumed investigation and referred the case to the competent court which sentenced the auto agency to an amount of RO 1000 as a compensation for the consumer. The court ordered replacing the defected vehicle by another one; or giving back the consumer the in-advance amount he paid, which amounted to RO6000. 

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 No one imagined that greed and deviousness would reach such a staggering level that thought exist only in movies and investigative drama shows , yet it became a stark reality when some merchants sought to make a profit on the account of health and safety of the young and adults alike utilizing the God-given intellect that they posses into destruction and evil instead of serving public good , the devious plan used ( Back to school ) season by carving holes inside books and hiding chewing tobacco inside in away from the inspectors notice targeting the younger generation with these destructive materials that effect the health , mind and safety of our kids .
 The Judicial officers noticed that consumers come very frequently to a specific shop during one of the inspection tours which raised their suspicions to strengthening the monitoring and follow up on that matter , students were spotted in the shop as well , the Officers expediently intervened to inspect the shop , the inspection did not reveal anything at first , however , the officers noticed a stack of books and decided to inspect it , surprisingly , they found more than 600 pouches of chewing tobacco on its way to be sold and distributed on consumers and students , the officers immediately issued a violation and referred the case to the General Prosecution to deal with the matter as per the Law


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Sultanate of Oman